FAQ

Default solution folder, feel free to edit or delete it.

Is ORBTR a WordPress plugin or software-as-a-service?
ORBTR is actually both. ORBTR installs on your website as a plugin and a few features like landing pages and mobile themes don’t require ongoing integration...
Mon, 2 Dec, 2013 at 12:15 PM
Do you have a free trial period?
Yes, ORBTR comes with a 14 day free trial. If you don’t want to continue your subscription, just cancel anytime during the 14 day period and your credit car...
Mon, 2 Dec, 2013 at 12:16 PM
Is ORBTR easy to set up?
Yes, it will install on your WordPress website just like any other plugin. We will send you an API key and an account ID when you complete your order and yo...
Mon, 2 Dec, 2013 at 12:17 PM
Is ORBTR a CRM?
No, ORBTR is not a replacement for a Customer Relationship Management software (CRM for short). ORBTR’s strength is in helping you gather actionable data on...
Mon, 2 Dec, 2013 at 12:37 PM
How does ORBTR's integration with Zapier work?
Just sign up for a Zapier account and you will easily be able to integrate ORBTR lead data with many other popular online services like Salesforce, Highrise...
Mon, 2 Dec, 2013 at 12:37 PM
How do I track leads?
You can track leads through email or by form submissions. There is an option in the Configuration page to track leads within our Email Templates, or you can...
Thu, 1 May, 2014 at 3:05 PM
How do I add tracking links to my email campaigns?
You can turn any link into an ORBTR trackable link by adding a simple query string to the end. There are 4 data points you can pass to ORBTR using lin...
Tue, 19 Aug, 2014 at 7:03 PM
How will I know if a lead returns to my site?
ou can set email notifications for just about any behavior a visitor might have on your site. Using our Orbits functionality to define behaviors, you can ge...
Mon, 2 Dec, 2013 at 12:49 PM
If I want to use email automation, do I need to pay for MailChimp?
To send email newsletters, your free MailChimp account will give you the API access you need to connect ORBTR and take advantage of those tools. Autorespond...
Thu, 1 May, 2014 at 3:02 PM
Will ORBTR work with my version of WordPress and WordPress Theme?
ORBTR works best with WordPress version 3.5+. ORBTR functions completely independently from the theme, all we require is that your theme files incl...
Mon, 2 Dec, 2013 at 12:57 PM